Privacy policy

 

GuardianLock Privacy Policy

Effective Date: April 12, 2026

GuardianLock and its holding company, Legacy Portfolio, LLC (“we,” “us,” or “our”), are committed to protecting the privacy of our subscribers. This policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shop.guardianlock.org (the “Site”) and when you use our Managed Educational and Safety Platform.

1. Our Relationship and Data Agency

GuardianLock provides an integrated educational and safety service. To facilitate this, we act as your agent for the processing and handling of certain data required to maintain a secure mobile environment. We do not sell your personal information or data to third parties.

2. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view.

  • Order Information: When you make a purchase through the Site, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Administrative Metadata and Device Identifiers: GuardianLock collects certain non-personal administrative metadata during device enrollment, including a Device Nickname or Identifier and a Safety Profile selection (e.g., Child, Teen, or Adult). This information is classified as Administrative Data required for the core function of the Educational Service. The Safety Profile is used strictly to configure on-device safety protocols, including the Sensitive Content Analysis Framework and Communication Safety. This identifier is not classified as Personal Data; it is used solely for service provisioning and subscription management and is never used for tracking, advertising, or building personal user profiles.
  • Device Telemetry: We collect system-level information, such as device serial numbers and OS versions, to set up and provide device deployment services.

3. Behavioral Advertising (Meta/Facebook Integration)

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

  • Meta Pixel: We use the Meta Pixel (Facebook Pixel) on our Site to understand visitor activity and reach you with relevant ads on Facebook and Instagram.
  • Opt-Out: You can opt out of targeted advertising by visiting:

4. Mobile Device Management (MDM) Transparency

As required by the Apple Developer Program License Agreement, all Authorized Devices are managed via Mobile Device Management (MDM). This allows GuardianLock to:

  • Remotely manage configuration and security settings.
  • Enforce system-level safety features.
  • Perform a Secure Erase of all data if the device is reported lost or stolen, or upon the conclusion of the service agreement.

GuardianLock does not have access to, nor do we monitor or record, private communications, calls, or personal media.

5. How Do We Use Your Personal Information?

We use the Order Information to fulfill any orders placed through the Site (including processing payment, shipping, and order confirmations). We use Administrative Metadata solely to link your Safety Services and Educational Subscription to your physical unit.

6. Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store (https://www.shopify.com/legal/privacy). We also share device identifiers with Apple Inc. solely to facilitate Automated Device Enrollment.

7. On-Device Safety Processing

We utilize Apple’s Sensitive Content Analysis Framework. All content analysis for safety occurs strictly and locally on the device. GuardianLock does not receive, store, or transmit any images or videos analyzed by this framework off the device.

8. Contact Us

For more information about our privacy practices, please contact us by e-mail at support@guardianlock.org